Multi-level support
From the initial concept, printing and set-up of PO Boxes to customized mail fulfillment services, Cambridge Partners provides an efficient, economical and streamlined solution for all your mail campaigns. We intelligently capture the mail responses which gives our clients accurate and precise information. As many direct mail pieces never make it to the addressee, we utilize data entry to capture the names, addresses and the reasons for the returns. This information can reduce or eliminate future production, administrative and postage costs for marketing pieces that will never get delivered.
We support clients that continually run large direct mail campaigns, as well as those who run isolated or infrequent mailings. Some of the more sophisticated and ongoing direct mail campaigns we manage are for pharmaceutical-related companies. These mail campaigns have often produce heavy volumes of response mail with time-sensitive and respondent-specific medical data. We understand that a confidential, timely and accurately-managed mail processing system is critical to the success of both the campaign and our clients. Cambridge Partners effectively manages complex campaigns, generally through the establishment and maintenance of USPS post office boxes.
Mail Processing services available include:
- Establishment and fee maintenance of USPS post office boxes
- Establishment of Business Reply permits
- Attainment of postal cost reductions
- Daily mail pick-ups daily (or more frequently as necessary)
- Immediate date stamping of all mail
- Mail count for daily reporting to client
- Processing accounts receivable mail & direct deposit of funds
- Processing of mail and catalogs returned as undelivered
Over a 3-1/2 year period, we have saved one of our clients over $56,000 in postal fees by helping them achieve Qualified Business Reply Mail (QBRM) status for many of their mail responses programs.
In addition, we provide immediate contact with our clients for high-priority issues from the responders, involving issues outside normal information capture. Our clients may never see the response piece and we carefully monitor extraneous information which should be addressed by our clients' customer service teams. Cambridge Partners offers scan and index programs whereby the analytical data or lists are then either emailed or uploaded via secure FTP (file transfer protocol) to the appropriate individuals/areas for timely response.